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Frequently Asked Questions

We know that frequently applicants feel lost in the process of applying for employment. To make the system work for you, we have developed this brief summary of the most frequently asked questions. Whether you are applying for the first time, or have previously filed an application, this information will be useful to you.

The following information is intended as a guide, and as such may not answer all your questions. Therefore, please feel free to request additional information by calling Human Resources at (714) 562-3515.

All open positions within the City are placed on the 24-hour website, which is updated on Mondays. Make a point to check the website weekly so that you will not miss an opportunity. Open positions are also posted in the Human Resources Office.

What is the difference between an Open Competitive job opening and Closed Promotional?
Job openings that are listed as open competitive are open to anyone who wishes to apply, while closed promotional job openings are open only to current, regular status, City of Buena Park employees. City of Buena Park employees currently on probation are ineligible to apply for promotional opportunities.
            
Can I apply for a position any time I wish?
No. The City of Buena Park only accepts applications for positions which have been announced and for which we are actively recruiting. However, if you are interested in a job that is not currently being recruited for, fill out our online job interest card on the Job Interest Cards Page. You will be notified via e-mail when a position of your interest becomes available.

How will I know what jobs I'm qualified for and when to apply?
Whenever a position becomes available for open recruitment, the City of Buena Park Human Resources Department issues a job announcement for the position. The job announcement contains a brief job summary, statement of minimum education and experience qualifications, and a description of any special qualifications that may be required, i.e., licenses, certifications, etc. An opening and closing date appear on every job announcement. You must be certain your application is filed with the Human Resources Office on the closing date.

If I want to apply for more than one job, do I have to file more than one application?
Yes. You must submit a separate City application for each position. You may apply for as many positions as you wish, as long as the positions are currently open.

If the position I'm interested in requires a typing certificate, how do I obtain one?
Some of the City's positions require applicants to provide a typing certificate to demonstrate that they meet the minimum typing requirements. Due to limited resources in our office, it is difficult to conduct this test on site. To help ensure that you obtain this certificate by the closing date, we have listed several local agencies and schools that offer typing certificates. You also may obtain a typing certificate from another similar agency. For testing locations and testing requirements, please click here.

How do I file my application?
You must apply online by visiting the Job Opportunities Page. Click the job title you are interested in. After viewing the Job Description, click the 'Apply' link. Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted.

In order for your application to receive the consideration it deserves, it is very important that you fill out the application completely, even if you attach a resume. Do not write "see resume" when asked to describe your responsibilities and experience. Your qualifications will be evaluated on the basis of information you provide on the application itself. Your resume will only be reviewed for clarification purposes.

Frequently, a Supplemental Application will be included with the job announcement and will require you to more fully explain specific experience or qualifications. A supplemental questionnaire focuses on the key responsibilities of the position for which you are applying and allows you to elaborate on your previous experience in areas of particular relevance to the job. Failure to complete the supplemental may result in an incomplete application and may disqualify you from the selection process.
         
What should I do if my contact information changes?
Notify the Human Resources Office immediately. We will make the necessary changes to your records. If we are unable to contact you because you have moved or changed your email address or phone number, your name may be withdrawn from further consideration. Be sure to update your account at www.governmentjobs.com as well
    
How does Human Resources determine if I qualify for a position?
The Human Resources staff person assigned to the recruitment reviews all application materials submitted to determine if you meet the minimum qualifications and special requirements as stated on the job announcement. It is important to include not only paid work experience, but all other experience which may apply to the job, i.e., volunteer experience, licenses, professional affiliations, classes you have taken, training you have received and any other special qualifications. Failure to include all information requested could result in the rejection of your application. With accurate and complete information, we will be able to determine whether you meet the minimum qualifications for the job.

What happens after I file my applications?
After the applications have been screened for the minimum qualifications, you will receive written notification via email on the status of your application. Applicants meeting the minimum qualifications will advance further in the selection process. Once the eligibility list has been established, the hiring department will then contact only those applicants they wish to interview.

What is an eligibility list?
An Eligibility List is the list that is established after a recruitment has been conducted. The list contains those applicants who meet the minimum qualifications for a specific position and have successfully completed the selection process. Usually, eligibility lists expire one year from the date the position closes; however, Human Resources reserves the right to extend the life of an eligibility list or expire the list early.
   
What are the steps of the selection process?
The steps of the selection process vary depending upon the position. For example, an application screening and oral interview may be all that is required. On the other hand, you may be required to pass a written exam; or a performance test may be required for a position requiring certain skills, such as typing or the operation of heavy equipment. Decisions about the selection process are determined by Human Resources before the position opens for recruitment.

What should I do if I am called for an oral interview?
Be sure that you know:

  • time and place you should appear for the interview
  • phone number (important if you can't make it or an emergency occurs)
  • name of person who contacted you
  • how long the interview is scheduled to take
  • the job for which you are being considered

It is important that you get the above information when contacted. If you may need a reasonable accommodation in the interview, request it prior to the interview date.

What if I am not selected or not interviewed?
Our objective is to hire the best person for the job, so competition is important. If you are not successful in getting a job immediately, your name will remain on the eligibility list for consideration for any future vacancies that occur until the list expires. If you are not hired during that time, you must wait for another recruitment and apply for that position. It is a good idea to keep your original notifications from the Human Resources Department. This way you will know what eligibility lists you are on. Do not be discouraged if you do not get a job offer the first time you apply. Try again.

What types of benefits does the City of Buena Park offer?
See Employee Compensation/Labor Relations page to view a summary of employee benefits.