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2021 Open Enrollment

Employee Benefit Options, Information, Forms

2021 Health Care Open Enrollment
Starts September 20 & ends October 14

New premiums and health plan changes will take effect January 1, 2022

The City of Buena Park allows employees to make certain benefit changes only during this annual open enrollment period, unless you experienced certain qualifying life changes. Open Enrollment is your opportunity to review your insurance and benefits coverage and make changes for the upcoming calendar year.

Open enrollment begins Monday, September 20 and ends Thursday, October 14 at 5:30 p.m. Please be aware that the decisions made during Open Enrollment are generally binding for the entire plan year, beginning January 1, 2022. Employees may not make any changes until the next year’s open enrollment period unless he or she has a qualified life event, such as marriage, birth, adoption, or any change to a dependent’s status that results in a loss of benefits coverage, etc., and notifies the Human Resources Department of such a change within 60 days from the date of the qualifying event. After 60 days, employees must wait 90 days from the date of notice to Human Resources or until the next open enrollment period to enroll themselves or their dependents in coverage.

Click to access all your Open Enrollment Flyers and forms 


There are no co-pay, benefit, or co-insurance changes for 2022 for the HMO or PPO Plan options.

Health Plan rate increases/decreases varies among the plans. Be sure to review the rate sheets thoroughly. 

To access CalPERS 2021 Open Enrollment resources log into your myƖCalPERS account at


Dental Plans – Through Delta Dental, the City offers an 80/20 PPO Dental plan, a 50/50 PPO Dental Plan, and an HMO Dental plan to choose from. There are no plan changes for the upcoming year. 

Vision Plan - The City also offers a Vision plan through VSP Vision Care. There are no plan changes for the upcoming year.

In addition to Vision Care benefits, VSP also offers Exclusive member extras like additional savings on featured frames, LASIK, digital hearing aids and replacement batteries, and mail-in rebates and free trials on popular contact lens brands.

Supplemental Life Insurance – Employees have the opportunity to purchase supplemental life insurance for themselves and their family through Voya.

Other Supplemental Insurance – Other voluntary supplemental insurance such as Accident Insurance, Hospital Insurance, Critical Illness Insurance, or Short-Term Disability Insurance is also available to employees and their families. There will be a separate open enrollment period for these voluntary benefits later in the calendar year.


At no cost to employees and their families, the City offers an Employee Assistance Program (EAP) through Managed Health Network (MHN).  Your EAP can assist you with problem-solving support that includes face-to-face sessions, phone, or web-video consultations with a professional provider to help with life’s ups and downs. Also included are work and life services which include consultations and referrals to financial services, legal services, identity theft recovery services, daily living services, and childcare and eldercare directories. Health and wellness resources are also available. Call toll-free, 24/7 800.242.6020 or visit and use Company Code: buenapark


Additional value-added benefits are offered through Voya, the City’s Group Life Insurance provider. 

Funeral Planning Services - include pre-planning and at-need family support.  24/7 advisor assistance includes PriceFinder research for detailed, local funeral home price comparisons, online planning tools, negotiation assistance for pricing, and family assistance and plan implementation. More information: 800.913.83185 or visit:

Travel Assistance – When traveling more than 100 miles from home, services include pre-trip information, Emergency Personal Services, Medical Assistance Services, and Emergency Transportation Services. More information: 800.859.2821 or visit: Group ID: N1VOY Activation Code: 140623.


If you have declined the offer of health insurance coverage and are receiving the Medical Waiver, proof of minimum essential coverage per the terms of the Affordable Care Act is required. You will be asked to provide proof of coverage from another group medical insurance source and sign a waiver declining coverage to continue eligibility for the Medical Waiver.


Remember, it is important to keep the Human Resources Department updated of any life changes. If you had a life-changing event during the past year, now is the time to update your beneficiary forms and emergency contact information. 


Per Administrative Memorandum 200 70 – Identification of City Employees, all full-time and part-time employees are issued a City Identification Card. To ensure employee pictures and identification cards are current, all employees must update their City Identification Cards Annually. If you were not issued a card or if you need to replace your card, you do not have to wait for picture day, just stop by Human Resources anytime during business hours and any Human Resources Staff member can assist you.


The safety and well-being of our employees is important to us. Because of COVID restrictions, we are bringing to you a variety of virtual resources to help you understand your benefits as well as provide health and wellness resources. a variety of programming dedicated to your health and well-being will be available. Live virtual events, access to app resources, activity challenges, self-assessments and more will be available in virtual platforms accessible from your desk, mobile device or home. Watch your e-mail for announcements!