|Pay Online||Pay by Phone||Pay by Mail|
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ACTIVATE your accountNote: all online payments
made before midnight will
be applied to customer
water accounts the following
day. No refunds will be made for
outstanding customer water
Pay by phone using our
City of Buena Park
Reminder: Include account number
|Enroll in Auto-Pay||Pay in Person|
ENROLL in auto-pay
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City of Buena Park
|Pay at Finance Counter:
6650 Beach Blvd.
7:30 a.m. to 5:30 p.m.
Monday - Thursday &
Our business hours are:
7:30 a.m. to 5:30 p.m. Monday through Thursday and alternating Fridays.
Check schedule below for available Fridays.
For information in English or Spanish on billing inquiries or to establish or discontinue water service, call (714) 562-3721.
INFORMATION NEEDED FOR WATER APPLICATION:
- Home Telephone Number
- Employment Information
- Two current forms of identification
(You will need to present these in person for proper verification)
- Proof of legal possession or repossession of the premise (e.g., escrow closing statement, rental agreement, etc.)
Your first water and trash bill may be received anywhere from two to 62 days from the start of service. Your meter will then be read on approximately a 60-day cycle, and you will receive your bill within ten business days after the date of meter reading.
SB 998 – POLICY ON DISCONTINUATION OF RESIDENTIAL WATER SERVICE
California Senate Bill 998 (SB 998) requires urban and community water suppliers to have a written policy for discontinuation of residential water service. The City’s policy, adopted by Resolution No. 14097, is available in English, Spanish, Chinese, Tagalog, Vietnamese, and Korean.
For Water Emergencies AFTER HOURS ONLY, call (714) 562-3902.
There will be a service deposit on your first bill of $35.00.
If you believe the City has made an error in your bill, or if you question your obligation to pay the bill, you may contact the Water Customer Service Office at (714) 562-3721 within 15 days of the billing date.
For additional Utilities information, please check Residents menu.