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Frequently Asked Questions

Select from among the categories below for answers to the Finance Department's most Frequently Asked Questions.

  

Water

My water meter is leaking, whom do I call?
Call the Utilities Division of Public Works at (714) 562-3655.

Who do I contact to have my water turned on or off?
For new service or to discontinue service, call the Finance Department at (714) 562-3721.
For any other reason, call the Utilities Division of Public Works at (714) 562-3655.

Who do I call to report low water pressure?
Call the Utilities Division of Public Works at (714) 562-3655.

Who do I call about the taste and/or odor of my water?
Call the Utilities Division of Public Works at (714) 562-3655.

Who do I call to discuss payment of my water bill?
Call the Finance Department at (714) 562-3721.

 Where can I find information and sign up for WaterSmart?

Go to the WaterSmart page here: WaterSmart