Need Help?


Need help? Have questions? Confused? Here are some places you can call to get answers.

County of Orange COVID-19 Hotline at 833-426-6411; Mon-Fri 8:30 a.m. – 5:00 p.m.  This hotline can connect you to the following resources:

  • Orange County Health Referral Line
  • Orange County Social Services Agency
  • Orange County Office on Aging
  • Orange County District Attorney’s Office
  • Small Business Recovery
  • 2-1-1 Orange County

Single-agency hotlines (* also accessible through the OC COVID-19 Hotline)

 *OCHCA Health Referral Line

  • 800-564-8448, Mon-Fri 8:00 a.m. – 5:00 p.m.
  • Health and medical questions about COVID-19 and other health-related issues.


    Orange County Health Care Agency COVID-19 Hotline

  • 714-834-2000; Mon-Fri 8:00 a.m. – 5:00 p.m.; Sat-Sun 8:00 a.m. – 3:00 p.m.
  • Dedicated to calls related to general questions about OC’s efforts to counter COVID-19, compliance, and enforcement. Not a replacement for the Health Referral Line, which for people who are in need of medical attention.


    Orange County Operational Area EOC Public Information Hotline

  • 714-628-7085; Monday-Friday 8:30 a.m. – 5:00 p.m.
  • Provides non-medical information related to state and county health orders and recommendations, compliance, and enforcement.


    Children’s Hospital of Orange County (CHOC)

  • 844-GET-CHOC (844-438-2462); open 24/7.
  • CHOC urges parents to call their pediatrician first. This line should be reserved for those who don't have a pediatrician or whose pediatrician’s office is closed.


    *OC Social Services Service Center

  • 800-281-9799; Mon-Fri 6:30 a.m. – 8:00 p.m.; Sat 7:00 a.m. – 4:30 p.m.
  • General relief, risk benefits, Medi-Cal, CalFresh, CalWORKs.


    OC Social Services – Adult Services

  • 714-825-3000 x4; Mon-Fri 8:00 a.m. – 5:00 p.m.
  • Immediate needs for In-Home Supportive Services recipients.


    *2-1-1 OC

  • 211 or 888-600-4357; open 24/7.
  • Connects you with a live, highly-trained Information & Referral Specialist who will help you navigate through your situation by assessing your needs and then matching you to the most appropriate resources in your community. Or, visit their COVID-19 Information & Resource page.


    *Economic & Business Recovery Call Center

  • 714-480-6500; Mon-Fri 8:00 a.m. – 5:00 p.m.
  • Business impacts, relief, and recovery.


    *OC District Attorney’s Office Coronavirus Scam Hotline

  • 714-834-3482; open 24/7.
  • COVID-19-related scams, frauds, or price-gouging.


    OC Clerk-Recorder

  • 714-834-2500; Mon-Fri 8:00 a.m. – 4:30 p.m.
  • Vital records services; official record copies; DBAs; notary registrations.