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Public Records Requests
Public records not available by online search are accessible at all times during regular office hours and can be inspected at no charge. In most cases, the City Clerk’s office is able to provide records immediately upon request. On occasion, additional time is necessary to compile requested information as provided for in the Public Records Act. Copies are available at $.10 per page.
Contact information for public records requests:
Office of the City Clerk
City of Buena Park
6650 Beach Boulevard, First Floor
Buena Park, CA 90621
Phone: (714) 562-3750
Fax: (714) 562-3506
Email: firstname.lastname@example.org IMPORTANT--for requests sent by email, you will receive an email confirmation within three days of submission. If you do not receive a confirmation, please call (714) 562-3750. Requests sent by email are not valid without a confirmation.
Please be advised that due to the COVID-19 pandemic, and the “stay at home” orders / “social distancing” guidelines issued by State and County officials, there has been a significant reduction of staffing at City Hall. Additionally, City Hall and other public facilities are closed to public access, and consistent with the “local emergency” declared by the Buena Park City Council on March 17, 2020, staff is prioritizing the continued provision of essential services to residents. Staff’s access to public records is also limited at this time, as telecommuting and social distancing prevents staff from easily accessing the documents and files of other departments / employees.
The City is processing requests for public records on a “first come, first served” basis, and as staffing levels and availability permit. However, the City’s capacity to respond promptly during this crisis is limited, and the City estimates it will take at least thirty (30) days to identify any non-exempt records that are responsive to your request, and to make those copies available for review. If the request is complex or seeks a large volume of materials, there may be additional delays.
The City recognizes and takes seriously the public’s right to obtain copies of public records, and appreciates your understanding of delays during this difficult time. Because staff schedules and work responsibilities may change over the coming weeks, if you have not received a further response to your request within thirty (30) days please contact the City Clerk’s Office. Finally, the City maintains a large volume of public records on its website (www.cityofbuenapark.com), which are available for public review at any time.