THE CITY OF BUENA PARK
CITY OF BUENA PARK
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Select from among the categories below for answers to our most Frequesntly Asked Questions.

If your question is not listed, call us at (714) 562-3671 or send us an E-mail us at pw@buenapark.com.

 

Animals/Insects

Who do I call about stray animals and to obtain a license for my pet?
Call La Habra Animal Control at (714) 562-3647.

There are bees in a City tree, who do I call?
Call the Street Division at (714) 562-3655.

Who do I call to report a dead animal on the roadway?
Call La Habra Animal Control at (714) 562-3647.

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Building Permits

Who do I call to obtain a building permit?
Call the Building Permit Technician at (714) 562-3636.

Chemical Disposal

Who do I call about disposing of chemicals, paint, and household hazardous wastes?
Call the Orange County Hazardous Waste Hotline at (714) 834-4000.

Freeways

Who do I call about trash or debris on the freeways and on-ramps?
Call Caltrans at (949) 724-2607.

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Illegal Dumping

Who do I call to report illegal dumping of hazardous material in the street?
Call the Water Pollution Hotline at (714) 562-3655.

Graffiti

Who do I call to have graffiti removed?
Call the Recreation Department 24-Hour Graffiti Hotline at (714) 821-8658 or E-mail your report here.

Streetlight

How do I report a broken streetlight?
Call the Traffic Division at (714) 562-3670.

Sandbags

How can I obtain sandbags?
Sandbags can be obtained from the Public Works Department. Call (714) 562-3655 for details.

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Sewers

Who do I call about water bubbling up in the street?
Call the Utilities Division at (714) 562-3655.

Sidewalks

Who do I call about sidewalk or curb and gutter problems?
Call the Street Division at (714) 562-3655.

Shopping Carts

Who do I call to report abandoned shopping carts?
Call the Street Division at (714) 562-3655.

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Streets

Who do I call to fix a pothole?
Call the Street Division at (714) 562-3655.

Who do I call to see when my street will be repaved?
Call the Engineering Division at (714) 562-3670.

How do holidays impact my street sweeping and trash pickup ?
Street Sweeping Observed Holidays - 2008

  • Memorial Day – Monday, May 26
  • Independence Day – Friday, July 4            
  • Labor Day – Monday, September 1
  • Thanksgiving – Thursday, November 27                   
  • Christmas – Thursday, December 25

The street sweeping services are coordinated with the posted street parking restrictions in each neighborhood. This means that if your street sweeping day is on one of the holidays listed above, your street will be skipped that week and will resume on the regularly scheduled day of the following week.

Traffic Signals/Signs

Who do I call about traffic signal or traffic sign problems?
Call the Traffic Division at (714) 562-3670.

Trash

How do I get rid of large items such as furniture or appliances?
Call Park Disposal at (714) 522-3577.

Who do I call if my trash was not picked up?
Call Park Disposal at (714) 522-3577.

How do holidays impact my trash pickup and street sweeping?
Refuse Collection Observed Holidays - 2008

  • Memorial Day – Monday, May 26
  • Independence Day – Friday, July 4            
  • Labor Day – Monday, September 1
  • Thanksgiving – Thursday, November 27                   
  • Christmas – Thursday, December 25

Please note that refuse collection services will be delayed one day for the remainder of the week in which the holiday falls. For example, Memorial Day falls on a Monday. Regular Monday pickup will then occur on Tuesday, regular Tuesday pickup will occur on Wednesday, etc.

Where can I take old paint, used TV's and other hazardous materials?
Take them to the Anaheim Collection Center, 1071 N. Blue Gum St., Anaheim - -
call first, (714) 834-4000.

Do I need a permit to place a large trash bin, dumpster or shipping container in front of my house or business?
Yes. Call the Permit Technician at (714) 562-3670 for more specific information.

Who do I call about junk or debris dumpes in the parkway or alley?
Call the Street Division at (714) 562-3655.

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Trees

Who do I call to get a City tree trimmed or removed?
Call the Street Division at (714) 562-3655.

Water

My water meter is leaking, whom do I call?
Call the Utilities Division at (714) 562-3655.

Who do I contact to have my water turned on or off?
Call the Utilities Division at (714) 562-3655, 24-hours, 7 days per week.

Who do I call to report low water pressure?
Call the Utilities Division at (714) 562-3655.

Who do I call about the taste and odor of my water?
Call the Utilities Division at (714) 562-3655.

Who do I call to discuss payment of my water bill?
Call the Finance Department at (714) 562-3721.

Who do I call to start a new water service?
Call the Finance Department at (714) 562-3721.

Weed Abatement

Who do I call to report a property with excess weeds or debris?
Call the Street Division at (714) 562-3655.

Used Motor Oil

Who do I call to dispose of motor oil?
Call Curbside Inc. to schedule a pickup at your home at (800) 449-7587.

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