Human Resources – FAQs
       
We know that frequently applicants feel lost in the process of applying for employment. To make the system work for you, we have developed this brief summary of the most frequently asked questions. Whether you are applying for the first time, or have previously filed an application, this information will be useful to you.

The following information is intended as a guide, and as such may not answer all your questions. Therefore, please feel free to request additional information by calling Human Resources at (714) 562-3515.

All open positions within the City are placed on the 24-hour website, which is updated on Mondays. Make a point to check the website weekly so that you will not miss an opportunity. Open positions are also posted in the Human Resources Office.

What is the difference between an Open Competitive job opening and Closed Promotional?
 
Job openings that are listed as open competitive are open to anyone who wishes to apply, while closed promotional job openings are open only to current, regular status, City of Buena Park employees. Current City of Buena Park employees currently on probation are ineligible to apply for promotional opportunities.
             
Can I apply for a position any time I wish?

No. The City of Buena Park only accepts applications for positions which have been announced and for which we are actively recruiting.

How will I know what jobs I'm qualified for and when to apply?

Whenever a position becomes available for open recruitment, the City of Buena Park Human Resources Division issues a job announcement for the position. The job announcement contains a brief job summary, statement of minimum education and experience qualifications, and a description of any special qualifications that may be required, i.e., licenses, certifications, etc. An opening and closing date appear on every job announcement. You must be certain your application is received in Human Resources by 5:00 p.m. on the closing date. This means you must allow ample time if you are mailing your applications (postmark will not be accepted).
         
If I want to apply for more than one job, do I have to file more than one application?
Yes. You must submit a separate City application for each position. You may apply for as many positions as you wish, as long as the positions are currently open.

How do I file my application?

You may obtain an application and supplemental, if required, from the Human Resources Division, 6650 Beach Blvd, Buena Park, CA 90621; the City of Buena Park website or by calling (714) 562-3515. In order for your application to receive the consideration it deserves, it is very important that you fill out the application completely, even if you attach a resume. Do not state "see resume" when asked to describe your responsibilities and experience. Your qualifications will be evaluated on the basis of information you provide on the application itself. Your resume will only be reviewed for clarification purposes. If you need more space to describe additional work experience relevant to the position, request another City application and fill out the employment section or continue on a separate sheet of paper utilizing the same format.

Frequently, a Supplemental Application will be included with the job announcement and will require you to more fully explain specific experience or qualifications. A supplemental questionnaire focuses on the key responsibilities of the position for which you are applying and allows you to elaborate on your previous experience in areas of particular relevance to the job. Failure to complete the supplemental may result in an incomplete application and may disqualify you from the selection process.
          
What should I do if my address or phone number changes?

Notify Human Resources immediately. We will make the necessary changes to your records. If we are unable to contact you because you have moved or changed your phone number, your name may be withdrawn from further consideration.
     
How does Human Resources determine if I qualify for a position?

The Senior Human Resources technician assigned to the recruitment reviews all application materials submitted to determine if you meet the minimum qualifications and special requirements as stated on the job announcement. It is important to include not only paid work experience, but all other experience which may apply to the job, i.e., volunteer experience, licenses, professional affiliations, classes you have taken, training you have received and any other special qualifications. Failure to include all information requested could result in the rejection of your application. With accurate and complete information, we will be able to determine whether you meet the minimum qualifications for the job.

What happens after I file my applications?

After the applications have been screened for the minimum qualifications, you will receive written notification on the status of your application. Applicants meeting the minimum qualifications will advance further in the selection process. Once the eligible list has been established, the hiring department will then contact only those applicants they wish to interview.
       
       
What is an eligibility list?

An Eligibility List is the list that is established after a recruitment has been conducted. The list contains those applicants who meet the minimum qualifications for a specific position and have successfully completed the selection process. Usually, eligibility lists expire one year from the date the position closes; however, Human Resources reserves the right to extend the life of an eligibility list or expire the list early.
    
What are the steps of the selection process?

The steps of the selection process vary depending upon the position. For example, an application screening and oral interview may be all that is required. On the other hand, you may be required to pass a written exam; or a performance test may be required for a position requiring certain skills, such as typing or the operation of heavy equipment. Decisions about the selection process are determined by Human Resources before the position opens for recruitment.
       
       
What should I do if I am called for an oral interview?|

Be sure that you know:

What if I am not selected or not interviewed?

Our objective is to hire the best person for the job, so competition is important. If you are not successful in getting a job immediately, your name will remain on the eligibility list for consideration for any future vacancies that occur until the list expires. If you are not hired during that time, you must wait for another recruitment and apply for that position. It is a good idea to keep your original notifications from the Human Resources Department. This way you will know what eligibility lists you are on. Do not be discouraged if you do not get a job offer the first time you apply. Try again.

What types of benefits does the City of Buena Park offer?

See Employee Benefits page to view a complete list of employee benefits.

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